Returns & Refunds

We hope you love your Soleá Ritual order. If something isn’t right, please contact us at hola@solearitual.com

and we’ll be happy to help.

Returns
If you change your mind, you may request a return within 14 days of receiving your order. Products must be unopened, unused and in their original condition and packaging.

For food safety reasons, we cannot accept returns of products that have been opened or unsealed.

Damaged or incorrect orders
If your order arrives damaged, defective or incorrect, please contact us as soon as possible with your order number and a photograph of the item. We’ll arrange a replacement or refund as appropriate.

Return shipping
For change-of-mind returns, return shipping costs are the responsibility of the customer. If an item is damaged, defective or incorrect, Soleá Ritual will cover the appropriate costs.

Refunds
Once your return has been received and approved, your refund will be issued to your original payment method. Original standard delivery costs will also be refunded where required by applicable consumer law.

Questions? Write to us at hola@solearitual.com.